Terms & conditions

Discover all our Terms and Conditions

1 / 3 / 7 / 14 Days free

  • This voucher is for Guest access to your selected club only
  • This voucher is not for sale to other parties.
  • Not valid for existing members, but can be transferred to a non-member.
  • Valid for a specified period from the date of redemption.
  • Only one promo can be used per person per 12 months.
  • Must be over 18 years old to qualify.
  • Proof of identification (ID/Driver’s License/Passport) needs to be presented upon joining.
  • Proof of promo may also be required.
  • Cannot be used in conjunction with memberships or other promos.
  • Cannot be exchanged for cash.
  • Certain clubs and facilities may vary from club to club; visit www.planetfitness.co.za/club-finder/ for details.

3 / 6 / 12 Months free

  • This voucher is for Guest access to your selected club only
  • This voucher is not for sale to other parties.
  • Not valid for existing members, but can be transferred to a non-member.
  • Valid for a specified period from the date of redemption.
  • Only one promo can be used per person per 12 months.
  • Must be over 18 years old to qualify.
  • Proof of identification (ID/Driver’s License/Passport) needs to be presented.
  • Proof of promo may also be required.
  • Cannot be used in conjunction with memberships or other promos.
  • Cannot be exchanged for cash.
  • Facilities may vary from club to club; visit our website for details.

Guest access

  • Guests over 18 years old are required to sign the Guest Register/Indemnity before accessing the club and on each visit to the club.
  • Guests under 18 years old are required to have the Guest Register/Indemnity signed by parent(s)/legal guardian(s) before accessing the club and on each visit to the club.
  • Club rules are to be observed by all guests.
  • Buddy Tag Guest must be a non-member and may only access the club when accompanied by the member.
  • Members are solely responsible for property and valuables of their guests and invitees entering the Clubs

Partner Benefit Open Day – Terms & Conditions

Guest Access Terms and Conditions

  • Access is valid for a specified period only.
  • The purpose of the Partner Benefit Open Day is to familiarise the guest with Planet Fitness facilities, memberships, and fees, and that the guest consents to have these aspects explained.
  • It is required that all guests provide andproof of Partner Benefit membership, as well as, a copy of ID / driver’s licence / passport to ensure their compliance with terms thereof and be over 18 years old unless accompanied by parent or legal guardian.  
  • The guest warrants that he / she is in good physical condition and has no disability, impairment or ailment which would be adversely affected by participation in a physical conditioning programme or by the use of the Club’s facilities or services.
  • Guests shall participate in a physical conditioning programme and/or use any Club’s facilities, services or equipment at their own risk.
  • Planet Fitness, its Benefit Partners, affiliates, agents or employees, shall not be liable for the loss, theft or damage to the personal property of the guest. The guest agrees to the Rules and Regulations established by Planet Fitness of its members.
  • This access benefit cannot be exchanged for cash.

Rules and Regulations

  • The guest agrees to obey all Rules and Regulations as established by the Management of the Club.
  • These Rules and Regulations may be amended from time to time and may be verbally communicated or contained on signage posted within the Club.
  • All Rules and Regulations are available upon request and the guest confirms that he / she is fully conversant with them and undertakes to abide by them at all times.
  • All guests must provide a copy of their ID / Driver’s Licence / Passport.
  • Trial memberships will only be valid during normal operating hours.

Limitations and Liabilities

  • I agree and acknowledge that Planet Fitness and the affiliated Partner Benefit will not be liable for death, injury, loss or damage suffered by me and/or the member(s) through or contributed to by any cause whatsoever including but not limited to any negligent (including gross negligence) act and/or omission or breach of contract on the part of Planet Fitness, its directors, employees, contractors, independent consultants or other member(s).
  • I agree and acknowledge that I enter upon and exit the premises (inclusive of parking areas) and use the equipment and facilities entirely at my own risk.
  • In addition, I agree that Planet Fitness and the Partner Benefit shall not be vicariously liable for any loss or damage suffered by me and/or other members as a result of them on the part of its employees, independents contractors, consultants, or other member(s).
  • I and/or my estate hereby indemnify Planet Fitness and the Partner Benefit against any claim by any person arising directly or indirectly from my death, injury, loss or damage suffered, allegedly caused or contributed to by an act or omission by Planet Fitness, its directors, employees, contractors, consultants and agents.

New members

Annual levy fee

  • An Annual maintenance levy fee is payable by you to us every year and will be payable from when the agreement came into effect and will occur on the month as depicted below and will continue for as long as the membership remains in force.
  • Only exclusions are Student/Pensioner memberships as well as JustGym membership signed after September 2015. 
  • If you join between November and April, you will pay an Annual levy in July and it will be collected on the same day as your monthly debit order.
  • If you join between May and October, you will pay an Annual levy in December and it will be collected on the same day as your monthly debit order.
  • The Annual levy fee is an additional fee that will be due and is not the monthly membership fee but will equal the then applicable monthly membership fee. For example, if the applicable monthly membership fee is equal to R250, then the Annual levy fee will also be R250.
  • The Annual levy will be used by us in the manner decided upon by us, towards ongoing maintenance, upgrades, and enhancements to the clubs.
  • Your annual levy fees will be collected on the debit order day of your choice; however, if such a day falls on a public holiday or Sunday, then at our discretion, these fees will be collected on either the preceding or subsequent business day.

Monthly membership fee increase

  • Your monthly membership fee will increase annually on your membership anniversary and will continue for as long as the membership remains in force.
  • The increase will be at CPI (Consumer Price Index) or 10% (ten percent), whichever is higher.
  • Specified Medical Aid Benefits will increase annually on the First of January regardless of when you join.
  • We will contact you at least forty (40) business days before you reach the end of your membership fixed term to let you know that your membership fixed term is coming to an end and to let you know of any material changes to this agreement, including any increases to your Monthly Membership Fee.
  • Unless you notify us in writing that you do not wish to continue as a member, your membership will automatically continue on a month-to-month basis at the increased rate thereafter.
  • Both parties will have the right to give 1 months’ notice to terminate this agreement.
  • Your monthly membership fees will be collected on the debit order day of your choice; however, if such a day falls on a public holiday or Sunday, then at our discretion, these fees will be collected on either the preceding or subsequent business day.

Termination of a membership

  • You can terminate your membership during the Cool Off Period which is 5 business days of the signature date without any penalties and any successful payments made will be refunded after 21 working days
  • You can terminate your membership after the expiry of the Fixed Term by giving one calendar month’s formal notice to us.
  • Should you wish to terminate this agreement prior to the expiry of the Fixed Term (before renewal period) you will be liable for an early cancellation penalty.

EFT deposits

Membership account statement can be requested from reception. EFT banking details are as follows:

Planet Fitness Holdings (PTY) LTD

  • First National Bank Account No. 63078443280
  • Branch: Comn Account Services Cust
  • Swift Code : FIRNZAJJ
  • Branch Code: 210554
  • Reference number: Please use your ID number or Membership Number

Membership administration fee

Should the membership you have joined allow changes, we may apply an administration fee for such changes

Membership Terms & Conditions

1. INTRODUCTION

 
In this Agreement:
 
1.1. We, us and our refers to the Party whose details are specified in Item [AA] of the Schedule, being a company duly incorporated in accordance with the company laws of South Africa.
 
1.2. You, your and the member refers to the member whose name/s, address and other details are specified in Item [A1-12] of the Schedule, under the heading “Your Personal Details”.
 
1.3. Agreement means the agreement concluded between you and us, which comprises these terms and conditions and the Schedule and other documents attached to or otherwise incorporated into this Agreement.
 
1.4. Activation Fee means the fee specified in Item [D3] of the Schedule, headed “Activation Fee” and which is payable by you to us in accordance with the terms of paragraph 7 below.
 
1.5. Annual Levy means the annual charge payable by you to us in accordance with the terms of paragraph 9 below.
 
1.6. Business Day means any day other than a Saturday, Sunday or public holiday in South Africa.
 
1.7. Child means your natural child who is under the age of 18 years.
 
1.8. Club means gym, health and leisure facilities operated by us in South Africa and Clubs will be interpreted accordingly.
 
1.9. Club Membership Type has the meaning given to that term in paragraph 4.2 below.
 
1.10. Club Rules has the meaning given to that term in paragraph 14 below.
 
1.11. CPA means the Consumer Protection Act, 68 of 2008 together with the CPA Regulations. 
 
1.12. CPA Regulations means regulations promulgated pursuant to the CPA from time to time.
 
1.13. CPI means the percentage compounded annually equal to the annual percentage increase in the Consumer Price Index (headline index numbers) published by Statistics South Africa or its successor and calculated on the percentage increase of the last 12 indices published as at that date.
 
1.14. Domicilium has the meaning given to that term in paragraph 25 below.
 
1.15. Electronic Signature has the meaning given to it in terms of Section 1 of the Electronic Communications and Transactions Act No. 25 of 2002, including data attached to, incorporated in, or logically associated with other data and which is intended by a party to serve as a signature.
 
1.16. Equipment means the equipment, weights, machines, sporting and other facilities of the Clubs.
 
1.17. Fixed Term means the minimum period of this Agreement as stipulated in Item [C2] of the Schedule, headed “Fixed Term” which is calculated from the Start Date.
 
1.18. Information means all information provided by you or collected by us from you, including Personal Information, which collection and use you consent to in accordance with the terms of this Agreement.
 
1.19. Joining Fee means the charge as stipulated in Item [D1] of the Schedule, headed “Joining Fee” plus any VAT that may be chargeable.
 
1.20. Law means any statute, regulation, by law, ordinance or subordinate legislation in force from time to time to which a Party is subject, the common law and the law of equity as applicable to the Parties from time to time and any applicable industry code, policy or standard enforceable by law.
 
1.21. Local Club means the Club at which you have enrolled, as stipulated in Item [AA] of the Schedule, headed “Local Club”.
 
1.22. Losses means all losses, liabilities, damages and claims, and all related costs and expenses.
 
1.23. Membership Fees means the fees which are payable by you to us in accordance with the terms of paragraph 8 below.
 
1.24. New Start Date has the meaning given to that term in paragraph 20.3 below.
 
1.25. Notice means a written document.
 
1.26. Operating Hours means the operating hours of the (including off-peak hours) of the Clubs which are stated on our Internet site at URL www.planetfitness.co.za and at the Club’s front desk.
 
1.27. Parties means the parties to this Agreement and Party means either one or a combination of them as the context may indicate.
 
1.28. Partner in relation to the Partner Benefit, means the person (corporate or unincorporated) that operates the Partner Benefit.
 
1.29. Partner Benefit means (if applicable) the scheme, as referred to in Item [C4] of the Schedule, headed “Partner Benefit” operated by the Partner, in terms of which you are eligible to conclude this Agreement with us.
 
1.30. Personal Information means information relating to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person as contemplated in section 1 of POPIA, including, but not limited to: information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person/entity; information relating to the education or the medical, financial, criminal or employment history of the person/entity; any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person/entity; the biometric information of the person/entity; the personal opinions, views or preferences of the person/entity; correspondence sent by the person/entity that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence; the views or opinions of another individual about the person/entity; and the name of the person/entity if it appears with other Personal Information relating to such person/entity or if the disclosure of the name itself would reveal information about the person/entity.
 
1.31. Planet Persons means our subcontractors, members, shareholders, directors, agents, officers, partners, principals, and employees.
 
1.32. POPI means the Protection of Personal Information Act, 4 of 2013.
 
1.33. Process means any operation or activity or any set of operations, whether or not by automatic means, concerning Personal Information, including; the collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation or use; the dissemination by means of transmission, distribution or making available in any other form; or merging, linking, as well as restriction, degradation, erasure or destruction of information.
 
1.34. Schedule means the schedule prefixed to this Agreement, being the face of this Agreement, headed “Membership Application”, and which forms an integral part of this Agreement.
 
1.35. Signature Date means the date of signature of this Agreement by the Party signing last in time.
 
1.36. Start Date means the date as stipulated in Item [C5] of the Schedule, headed “Start Date” being the date upon which your membership commences.
 
1.37. Surety means the person who assumes responsibility for the whole debt of the member if the member defaults, whose name appears in Item [B1-8] of the Schedule, under the heading “Surety”.
 
1.38. VAT means Value-Added Tax in terms of the Value-Added Tax Act 89 of 1991.
 

2. CONSTRUCTION

 
Unless inconsistent with the context or a contrary indication appears, any reference in this Agreement to:
 
2.1. Defined terms appearing in this Agreement in title case (i.e. use capital letters to start the principal words) and in lower case will be given their meaning as defined in paragraph 1 above.
 
2.2. Any reference in this Agreement to the singular includes the plural and the opposite applies also. Any reference in this Agreement to natural persons includes legal persons and references to any gender include references to the other genders and the opposite applies also.
 
2.3. The paragraph headings in this Agreement have been inserted for convenience only and will not be taken into consideration in the interpretation of this Agreement.
 
2.4. In circumstances of the CPA being applicable to this Agreement, the provisions of the CPA will prevail in the event of a conflict between any provision of this Agreement and the provisions of the CPA.
 
2.5. The rule of construction that in the event of ambiguity, the contract shall be interpreted against the Party responsible for its drafting will not apply in the interpretation of this Agreement.
 

3. DURATION

 
3.1. Your membership in terms of this Agreement will start on the Start Date.
 
3.2. You can terminate this Agreement:
 
(a) on the expiry of the Fixed Term, on Notice to us; or 
 
(b) during the Fixed Term, on 20 (twenty) Business Days’ Notice to us.
 
3.3. We may, during the Fixed Term, terminate this Agreement 20 (twenty) Business Days’ after giving you Notice to remedy a material breach and you failing to remedy such breach within that period.
 
3.4. Should you terminate this Agreement prior to the expiry of the Fixed Term (or any renewal period) for any reason other than provided for in this Agreement, you will be responsible for all amounts owing to us up until the date of termination and we will be entitled to levy a reasonable cancellation penalty determined in accordance with the guidelines set out in the CPA. 
 
3.5. On the expiry of the Fixed Term, this Agreement will automatically continue on a month-to-month basis, (subject to any changes of which we will have given you Notice as is required in the CPA) unless you specifically tell us to terminate this Agreement on the expiry of the Fixed Term or you agree to a renewal of this Agreement for a further Fixed Term.
 
3.6. We reserve the right to terminate this Agreement on the expiry of the Fixed Term, on Notice to you.
 

4. ACCESS BENEFIT 

 
4.1. You will be only entitled to access and use the relevant Clubs:
 
(a) in accordance with the Club membership type indicated in Item [C6] of the Schedule, headed “Package”, and described in paragraph below 4.2;
 
(b) subject to the terms and conditions of this Agreement, including the Club Rules;
 
(c) having made payment to us of all amounts falling due in terms of this Agreement.
 
4.2. Club Membership Type
 
(a) Off-Peak Membership
 
Access is limited to your Local Club. You can access and use your Local Club only during the off-peak hours applicable to your Local Club.
 
(b) Local Membership
 
Access is limited to the Local Club. You can access and use your Local Club during all Operating Hours applicable to your Local Club.
 
(c) Cluster Club Membership
 
Access is limited to the Cluster Clubs referred to in Item [C6] of the Schedule, headed “Access Type”. You can access and use these chosen Clubs during all Operating Hours applicable to them.
 
(d) Regional Membership
 
You are entitled to have access to all the Clubs in the geographical area comprising the Province of the Club at which you have enrolled, during all Operating Hours applicable to these Clubs.
 
(e) National Membership
 
You are entitled to have access to all the Clubs in the geographical area comprising South Africa, during all Operating Hours.
 
(f) Student Membership
 
This membership type is open only to persons under the age of 25 years. You are entitled to have access to all the Clubs in the geographical area comprising South Africa, during all Operating Hours. Once you have reached the age of 25 years, your membership will automatically terminate after the expiry of the Fixed Term, notwithstanding anything to the contrary contained in this Agreement. Your membership will auto-renew at the Club’s retail rate once you turn 25 years old. 
 

5. ACCESS TAG 

 
A once-off access tag fee will be payable by you in the amount specified in Item [D4] of the Schedule, headed “Access Tag Fee” and which is due on the Signature Date. Your access tag is required to enable you to gain access to the Clubs.
 

6. JOINING FEE

 
If Item [D1] of the Schedule has been selected, then you will be required to pay the Joining Fee to us which is due and payable on the Signature Date.  The Joining Fee is payable for the privilege of membership of the Club and is not related to the cost of the membership, access to the service facilities or the Clubs. For the avoidance of doubt, the Joining Fee does not give you on-going access to the Clubs and is additional to payment of the Membership Fees in terms of paragraph 8 below. The Joining Fee is non-refundable, except where you have exercised your right to cancel this Agreement during the cooling-off period under paragraph 10 below. If this Agreement is terminated or cancelled for any reason and you subsequently wish to rejoin, then you will have to pay the applicable Joining Fee again. 
 

7. ACTIVATION FEES

 
If Item [D3] of the Schedule has been selected, then you will be required to pay the Activation Fee to us which is due and payable on the Signature Date.  For the avoidance of doubt, the Activation Fee does not give you on-going access to the Clubs and is additional to payment of the Membership Fees in terms of paragraph 8 below. The Activation Fee is non-refundable, except where you have exercised your right to cancel this Agreement during the cooling-off period under paragraph 10 below. If this Agreement is terminated or cancelled for any reason and you subsequently wish to rejoin, then you will have to pay the applicable Activation Fee again.
 

8. MEMBERSHIP FEES

 
During the Fixed Term
 
8.1. Membership Fees are due monthly in advance for use and access to a Club/s (in accordance with your selected Club Membership Type), in the amount specified in Item [E12] of the Schedule, under the heading “Your Fees” for each of the months of the Fixed Term specified in Item [C2] of the Schedule.
 
8.2. The Membership Fees are payable by you to us:
 
(a) on the Preferred Debit Date, being Item [E11] of the Schedule, headed “Preferred Debit Date” commencing on the month in which the Signature Date occurs, and thereafter on the same day of each and every succeeding month of the Fixed Term; or 
 
(b) If Item [D6] of the Schedule (“Full Membership Upfront Fee”) has been selected, upfront and as a single payment, which is calculated by multiplying the monthly Membership Fees by the number of months covering the Fixed Term.
 
8.3. Membership Fees due by you to us for the initial month will (if applicable) be pro-rated [divided in a proportional way, based on the total number of days in the month in question] from the Start Date to the end of the initial month.
 
8.4. If Item [C4] of the Schedule (“Partner Benefit”) has been selected, then your Membership Fees will automatically escalate on the 1st of January of every year by such percentage agreed upon by the relevant partner. 
 
After the Fixed Term
 
8.5. Unless otherwise specified in a Notice, for each and every month that this Agreement continues after the expiry of the Fixed Term, the Membership Fees are payable by you to us for ongoing use and access to the relevant Club/s (in accordance with your selected Club membership type):
 
(a) will be the Membership Fees applicable for the last month of the Fixed Term, which will be automatically escalated after the expiry of the Fixed Period (and each and every annual anniversary thereafter), by the CPI or 10% (ten percent) compounded annually, whichever is the greater;
 
(b) which is to be paid by you on the day of the month specified in Item [E11] of the Schedule, following the month after the expiry of the Fixed Term and thereafter on the same day of each and every succeeding month.
 

9. ANNUAL LEVY

 
9.1. If your Start Date is between the months of:
 
(a) November and April, then the Annual Levy is payable by you to us on the 1st of July and on the same date every anniversary thereafter;
 
(b) May and October, then the Annual Levy is payable by you to us on the 1st of December and on the same date every anniversary thereafter,
 
except that if the 1st of July or the 1st of December falls does not fall on a Business Day then the Annual Levy will become due on the previous Business Day and payable on the Preferred Debit Date.
 
9.2. As an alternative to paragraph 9.1 and if the option has been selected on the Schedule, your Annual Levy may be paid in equal monthly instalments in addition to your Membership Fee
 
9.3. The amount of the Annual Levy will be equal to your then applicable Membership Fees (as stated in paragraph 8.1 and escalated in accordance with what is stated in paragraph 8.4 or 8.5 above).
 
9.4. The Annual Levy will be applied in the manner decided upon by us towards ongoing maintenance, upgrades and enhancements to the Clubs and is in addition to the payment of Membership Fees.
 
9.5. If Item [C4] of the Schedule (“Partner Benefit”) has been selected, then the terms of this paragraph 9 do not apply to you.
 

10. COOLING-OFF

 
You have the right to terminate this Agreement, which must be exercised by Notice from you to us given and received within 5 (five) Business Days after the Signature Date. If you exercise the right of termination, this Agreement will automatically be terminated you will be refunded any payment we received from you within 15 (fifteen) Business Days after your Notice of termination is received by us.
 

11. CONSENTS

 
You agree that we are entitled at any time to communicate with any registered Credit Bureau to obtain any information relating to payment behavior, credit worthiness or defaults and that such information can be disclosed to any other person. Should you default in the due and punctual fulfilment of any obligation in terms of this Agreement, we will have the right to provide credit bureaus and agencies with details of your breach.
 

12. RELOCATION

 
Subject to CPA Regulation 44(3)(i), we reserve the right:
 
12.1. to carry out any necessary repairs, replacements, maintenance, alterations, additions or other works without discount or reduction of your fees and charges or other compensation to you for the effects of the interruption or suspension of use or enjoyment of the Clubs (or any one of them);
 
12.2. to close or cease operations of an existing Club and to substitute therefor a reasonably accessible alternative facility as foreshadowed by Section 64(3) of the CPA;
 
12.3. vary, alter or change the Operating Hours of any of the Clubs from time to time; 
 
12.4. vary, alter or change the Equipment, facilities and/or classes that may be available at the Clubs either by withdrawing therefrom Equipment, facilities and/or classes or by the addition thereto of further Equipment, facilities and/or classes;
 
12.5. to vary the Clubs either by the withdrawal of an existing Club or by the addition of a new Club.
 

13. USE OF THE FACILITIES

 
To the fullest extent permitted by Law and subject always to the provisions of the CPA:
 
13.1. You agree that the use of the Equipment is strictly at your sole risk. You agree to use the Equipment with all reasonable skill and care and in accordance with the manufacturers’ suggested or stipulated specifications as laid down in any documentation or manual and you undertake to pay for all and any damage to the Equipment caused by you or persons using the Equipment with your authorisation.
 
13.2. Access and use of the Clubs will be subject to your compliance with this paragraph and with the terms and conditions of this Agreement. We reserve the right to exclude you from the Club in the event of an actual or threatened breach of this paragraph or other conditions of this Agreement.
 

14. CLUB RULES 

 
14.1. You are required at all times to comply with the rules, policies and procedures established by us regarding your access, use and enjoyment of the Club and which are considered to form part of the terms and conditions of this Agreement (Club Rules).  We reserve the right to amend or add to the Club Rules at any time at our discretion. You confirm that you have been given a copy of the current Club Rules and that they have been explained to you.  A copy of the Club Rules is available at your Local Club or on our website at www.planetfitness.co.za 
 
14.2. Appropriate action will be taken against any member should he or she fail to comply with the Club Rules, including termination of this Agreement. If we suspect that you are guilty of any conduct which would entitle us to terminate or cancel this Agreement, then we will be entitled in our discretion, pending the completion of our further enquiries and our final decision whether or not to terminate or cancel this Agreement, to suspend your membership, during which period you will not be entitled to access, use and enjoyment of the Clubs, but will be entitled to a remission of payments during the suspension.
 

15. CHILDREN 

 
Your Children will be allowed access to your Local Club, but strictly in accordance with and subject at all times to the Club Rules.
 

16. WARRANTY AND LIABILITY

 
16.1. You warrant and represent to us that you are physically and medically fit to proceed with the normal routine of exercise, and you agree to indemnify and hold us harmless from and against any Losses arising from or in connection with any claim suffered or incurred by you resulting from a breach of this paragraph.
 
16.2. Before exercising in any exercise program, we recommend that you consult with a physician and only upon obtaining medical clearance should you participate in an exercise routine. We will not be liable for any injury or death occurring, directly or indirectly, from any training. We caution you that improper use of the Equipment, sporting and other facilities of the Clubs can result in serious harm and injury (including death). Please ensure that you are well informed by a training specialist before participating in supervised or unsupervised training. Due to the high risk of injury, the use of a spotter when using free weights is recommended.
 
16.3. Subject to any warranties that may be implied by the CPA, we do not make any representations nor, unless expressly given in writing, give you any warranty or guarantee of any nature whatsoever, whether express or implied, in respect of access to and use and enjoyment of the relevant Clubs or the Equipment, sporting and other facilities of the Clubs, including but not limited to implied warranties of merchantability and fitness or suitability for any intended purpose.
 
16.4. To the fullest extent permitted by law, neither we nor the Planet Persons and the Partner (if Item [C4] of the Schedule (“Partner Benefit”) has been selected),  will be liable to you or any third party for any loss or damage which you or such third party may suffer or incur as a consequence of utilising the Equipment, sporting and other facilities of the Clubs, irrespective of whether such loss or damage is direct, special, incidental, consequential or otherwise unless such loss or damage was directly attributable to our gross negligence or fraudulent intent.
 
16.5. Notwithstanding any other terms of this Agreement, our liability and those of the Planet Persons and the Partner (if Item [C4] of the Schedule (“Partner Benefit”) has been selected) to you and/or any third party for any damages or loss of whatsoever nature, including without limitation any damages or loss caused by the negligence (but excluding gross negligence) of us or any Planet Persons will in any event and under all circumstances be limited to an amount equal to the aggregate of the revenue paid by you to us in terms of this Agreement for the period of 12 months preceding the date of notification of any claim.
 
16.6. This paragraph 16 is a stipulation for the benefit (stipulatio alteri) of the Planet Persons and the Partner (if Item [C4] of the Schedule (“Partner Benefit”) has been selected),  and one or more or all of whom will be entitled to accept such benefit at any time and from time to time.
 

17. VALUABLES AND PERSONAL PROPERTY

 
You are solely responsible for the property and valuables you bring onto the Club’s premises and those of your guests and invitees entering the Club. To the fullest extent permitted by law, you hereby indemnify and hold us, the Planet Persons and the Partner (if Item [C4] of the Schedule (“Partner Benefit”) has been selected), harmless from and against any Losses arising from or in connection with any claim suffered or incurred by you for the loss or destruction of, or damage to your property howsoever arising. This paragraph 17 is a stipulation for the benefit (stipulatio alteri) of the Planet Persons and the Partner (if Item [C4] of the Schedule (“Partner Benefit”) has been selected),  and one or more or all of whom will be entitled to accept such benefit at any time and from time to time.
 

18. PAYMENTS

 
18.1. Unless otherwise expressly provided, all amounts stated in this Agreement are inclusive of VAT. 
 
18.2. All payments due by you to us in terms of this Agreement must be made in the currency of South Africa:
 
(a) by way of a bank debit order authorisation in accordance with the payment instructions and details specified in Item [E1-15] of the Schedule, and concurrently with the signing of this Agreement you agree to provide us with the necessary signed authority to give effect to the aforegoing; or 
 
(b) in such other reasonable manner as we may direct you from time to time by Notice.
 
18.3. You are not entitled to defer, withhold or adjust any payment due or payable to us under this Agreement.
 
18.4. If the day for payment of the Joining Fee, Membership Fees, Maintenance Levy or any other amounts stated in this Agreement falls on a day which is not a Business Day, the relevant payment date will be the preceding Business Day.
 
18.5. We will be entitled, in our discretion, to apply or allocate any monies received by us from you or any other person in respect of obligations which you may now or at any time hereafter, owe or incur to us, whether then due for payment or not and which rights of application or allocation will include the right to re-apply or re-allocate any monies previously applied or allocated by us in reduction of any of the obligations of you to us.
 
18.6. If payment of any amount due in terms of this Agreement is not made in full within the stipulated period, then we reserve the right to refuse you access to, use and access to the Clubs until payment is received in full and this right to refuse access, use and enjoyment of the Clubs will not be a valid reason in itself for withholding or reducing any payment due.
 
18.7. A certificate by us as to the existence and the amount of the indebtedness of you to us at any time, as to the fact that such amount is due and payable, the amount of interest accrued and as to any other fact relating to the indebtedness of you to us will be prima facie [on the face of it] proof of the contents and correctness thereof and of the amount of your indebtedness for the purpose of provisional sentence or summary judgement or any other proceedings against you in any competent court and will be valid as a liquid document for those purposes. That certificate will be binding on you and will be deemed to be sufficient particularly for the purposes of pleading or trial in any action or other proceedings instituted by us against you.
 

19. FORCE MAJEURE (ACTS OF G-D)

 
19.1. We will not be liable for a failure to perform any of our obligations insofar as we prove that the failure was due to an impediment beyond our control. 
 
19.2. An impediment can result from events such as the following, this list not being exhaustive (a) civil violence, riots and revolutions, acts of sabotage; (b) natural disasters such as violent storms, cyclones, earthquakes, tidal waves, floods, destruction by lightning; (c) explosions, fires, destruction of machines, of factories and of any kind of installations; (d) boycotts, strikes and lock-outs of all kinds, go-slows, occupation of factories and premises and work stoppages; and (e) acts of authority, whether lawful or unlawful; (f) epidemics and pandemics. 
 
19.3. Relief from liability for non-performance by reason of the terms of this paragraph shall commence on the date upon which the impediment relied upon commences and shall terminate upon the date upon which such impediment ceases to exist.
 

20. DELAY IN THE START DATE 

 
20.1. This paragraph only applies to an Off-Peak Membership (see paragraph 4.2 above) or a Local Membership (paragraph (b) above).
 
20.2. If your Local Club is being developed and constructed or is being redeveloped, refurbished or renovated as at the Signature Date, then should we be unable to give you use and access to your Local Club by the Start Date for any reason whatsoever, then you will have no claim for cancellation of this Agreement or damages or other right of action against us. 
 
20.3. In the event of such a delay, the Fixed Term will remain unchanged, and the Start Date will be deemed [considered] to be amended to accord with a period which commences on the date on which we are able to give you access and use to your Local Club (the New Start Date).
 
20.4. If the New Start Date is extended beyond 180 days, then either you or us are entitled to cancel this Agreement by giving Notice to that effect and neither of us will have any claim or right against the other by reason of the cancellation. 
 

21. ACKNOWLEDGEMENTS

 
21.1. You acknowledge and agree that – (a) this Agreement correctly sets out the terms of the terms of your membership; (b) you agree to this Agreement under you own decision and desire and not as a result of any undue influence, overreaching, oppression, duress or bad faith on our part; (c) you have had the opportunity to meet and confer with and to review this Agreement with independent legal advisors of your own choice; (d) you have read this Agreement carefully and has either had the Agreement explained to you by your legal advisors or has chosen to waive the opportunity to have this Agreement explained by such legal advisors; (e) the important paragraphs that affect your rights and are highlighted in bold have been brought to your attention; and (f) you are fully aware of the contents of this Agreement and of its legal consequences and effects.
 
21.2. You acknowledge that this Agreement contains certain contract terms which – (a) limits our risk or liability and risk and liability of the Planet Persons and the Partner (if Item [C4] of the Schedule (“Partner Benefit”) has been selected); (b) constitutes [creates] an assumption of risk or liability on your part; (c) imposes an obligation on you to indemnify us; and/or (d) constitutes [imposes] an acknowledgement of facts by you.
 

22. SURETY

 
The Surety:
 
22.1. hereby undertakes and agrees to guarantee and bind himself / herself jointly and severally, as surety for and co principal debtor, jointly and severally with the member in our favour, our successors-in-title or assigns, for the payment of all amounts falling due in terms of this Agreement and the proper and timeous performance by the member of all his/ her other obligations under and in terms of this Agreement;
 
22.2. expressly waives and renounces the legal benefits of excussion [having to proceed against a principal debtor first], division and cession of action and the exceptions  non numeratae pecuniae [no money paid], non causa debiti [no cause of debt]  revision of accounts, no value received, errore calculi [calculation error] and de duobus vel pluribus reis debendi [prevents surety debtor from alleging that he is only liable for his share of the debt] insofar as each may be applicable and any other exceptions which could or might be taken in respect of the enforcement of our rights in terms of this Agreement or at law and declare himself to be fully acquainted with the meaning and effect of all such benefits and exceptions and the renunciation thereof.
 

23. PERSONAL INFORMATION

 
23.1. We will adhere to all applicable data protection regulations, including any applicable provisions of POPI. We will maintain industry-standard administrative, physical, and technical safeguards for the protection, security, confidentiality and integrity of your Information in our custody and control and for the duration of this Agreement.
 
23.2. You agree and consent that we may consider, assimilate, store utilise and Process your Information as contemplated in this clause 23.
 
23.3. You agree to the use and collection of your Information, which includes but is not limited to: 
 
(a) your name; 
 
(b) your identity/registration number; 
 
(c) your physical, postal and email address/es; 
 
(d) your telephone numbers; 
 
(e) your banking details; 
 
(f) your Partner Benefit details.
 
23.4. You warrant and represent that all information provided to us by you will be true and accurate in all respects and you will not furnish us with any information which constitutes a misrepresentation.
 
23.5. You hereby authorise and consent to us to Process your Information: 
 
(a) in relation to this Agreement; 
 
(b) to contact you to confirm your information, details and if applicable your Partner Benefit details; 
 
(c) to inform you of any features, offers, or promotions;
 
(d) to process payments;
 
(e) for the detection and prevention of fraud, crime, and money laundering; 
 
(f) to conduct market and customer satisfaction research and statistical analysis; 
 
(g) for audit and record-keeping purposes; 
 
(h) in connection with any legal proceedings or to comply with any Law; 
 
(i) to analyse your membership usage patterns.
 
23.6. You hereby consent to the disclosure and Processing of your Information by us, our employees, consultants, contractors and agents and our service providers, who facilitate the:
 
(a) the management of your membership in terms of this Agreement; 
 
(b) the storing, processing and analysing of your Information; 
 
(c) to process payments;
 
(d) marketing to you; 
 
(e) compliance with any Law; 
 
(f) invoicing, accounting records and/or auditing requirements; 
 
(g) compliance with any obligation to you under this Agreement; and
 
(h) for any other reason required in terms of the Laws of South Africa.
 
23.7. You consent to your Information being retained for historical, statistical and research purposes including post termination of any fixed term contract or otherwise and that your information may be utilised to market offerings to you.
 
23.8. You may, in accordance with the provisions of POPI, request that your Information be corrected or deleted.
 
23.9. We will take appropriate, reasonable technical and organisational measures to prevent loss or damage to or unauthorised destruction of your Information and the unlawful access to or procuring of your information.
 
23.10. You may not use or reference our name, logos or trademarks without our prior written consent.  You agree that we may use your name publicly to identify you as a member.
 

24. OTHER CONDITIONS

 
To the fullest extent permitted by Law and subject always to the provisions of the CPA:
 
24.1. This Agreement comprises the whole agreement between the Parties and replaces all prior verbal or written agreements or understandings or representations by or between the Parties regarding the subject matter of this Agreement and the Parties will not be entitled to rely, in any dispute regarding this Agreement, on any terms, conditions or representations not expressly contained in this Agreement.
 
24.2. No cancellation of this Agreement and no settlement of disputes arising under this Agreement and no extension of time, waiver, relaxation, or suspension of any of the terms of this Agreement will be binding unless recorded in writing and signed by the Parties.  Any such extension, waiver, relaxation, or suspension, which is so given, shall be strictly construed as relating only to the matter in respect of which it was made or given.
 
24.3. No Party will be bound by any express or implied term, representation, warranty, promise or the like not recorded in this Agreement.
 
24.4. If any provision of this Agreement (in whole or part) is held to be illegal, invalid, or otherwise unenforceable, the other terms will remain in full force and effect.
 
24.5. Except as expressly set out in this Agreement, you are not entitled to cede, assign, delegate or otherwise transfer any of your rights and obligations under this Agreement without our prior written consent.
 
24.6. An administration fee will be charged by us, at the then applicable rate, for changes to your membership (for example transfers, upgrades, or downgrades). Membership freezes are only allowed for certain membership types and are subject to the conditions we specify and your payment of the required reduced membership fees. 
 
24.7. Any consent, approval, acceptance and/or agreement required by this Agreement in relation to us will not be binding on us unless it is authorised in writing by any of our directors.
 
24.8. Subject to CPA Regulation 44(3)(t), we will be entitled to assign, cede, delegate or transfer any rights, obligations, share or interest acquired in terms of this Agreement, in whole or in part, to any other Party or person without your prior consent.
 
24.9. Should this Agreement also be signed in another language, the English version of this Agreement will prevail in the event of any conflict.
 
24.10. We can claim and recover from you all costs and expenses incurred by us in consequence, directly or indirectly, of any breach by you of this Agreement, including costs on the scale as between attorney and own client, collection commission and any costs of tracing you.
 
25. ADDRESSES FOR SERVICE
 
25.1. The addresses specified at Items [AA1] and [A7] of the Schedule are the addresses that the Parties have chosen where Notices, court processes or other documents or communications may be served (Domicilium). 
 
25.2. Any Notice given in connection with this Agreement by a Party must be delivered by hand or sent by prepaid registered post to the other Party’s Domicilium.
 
25.3. A Notice given as set out above will be deemed [considered] to have been properly given and received:
 
(a) if delivered by hand, on the date of delivery; or
 
(b) if sent by prepaid registered post, on the 7th day after posting; or
 
(c) if sent by email, on the date of successful transmission of the email.
 
25.4. In spite of the above, any Notice given and actually received by the Party to whom the Notice is addressed, will be deemed [considered] to have been properly given and received, despite that such Notice has not been given in accordance with this paragraph.
 
25.5. Any Party may at any time, by Notice to the other Party, change its Domicilium to another physical address in South Africa where postal delivery occurs or its postal or email address, on condition that the change will only become effective on the 7th Business Day from the deemed [considered] receipt of the Notice by the other Party.
 

26. SIGNATURE 

 
The Parties record that it is not required for this Agreement to be valid and enforceable that a Party will initial the pages of this Agreement and/or have its signature of this Agreement verified by a witness. The signature of this Agreement by way of an Electronic Signature will be valid and binding. When signing by way of Electronic Signature, the digital stamp will be prima facie [on the face of it] proof of the Party’s actual signature, date of signature, time of signature and place of signature. 

Refer-a-friend

Member referring T's & C’s

  • The referral will be required to join on a 12-month or longer membership for the member to qualify for credit.
  • Credit amount equals 1 month membership fee, excluding Add-on products.
  • The Credit will automatically be applied 1 month after the referral has joined Planet Fitness or JustGym.
  • The Primary Member’s contract must be active and not in arrears to qualify for this promotion.
  • Offer not valid for members on our partner memberships
  • Offer only valid for current active Planet Fitness or JustGym members.
  • Maximum three months credit can be applied to a member’s account.
  • Member will qualify for credit if their referrals have not previously been a member in the last 12 months.
  • Valid for persons over 18 years of age.
  • Proof of identification (ID/Driver’s License/Passport) required & must be a South African resident.

Partners

Momentum Multiply June 2024

  • Eligibility: This promotion applies only to verified Momentum Multiply memberships and verified ex-Momentum Multiply members.
  • Arrears: Members in arrears are not eligible for this promotion.
  • Redemption Period: The 2-month free membership offer can be redeemed until 30 June 2024.
  • Application of Free Months: The two free months will be applied to the first two months of membership fees for a verified membership.
  • Exclusions: Free months do not cover medical aid activation fees or joining fees, if applicable.
  • Exclusivity: This promotion cannot be combined with any other promotions.
  • Identification Required: Proof of identification (ID, Driver’s License, or Passport) is required.
  • Tag Fee: A R150 tag fee must be paid at the point of sale.
 

USN x Planet Fitness competition

  1.  Eligibility: This giveaway is open to individuals aged 18 and over with a valid South African ID, excluding employees of Planet Fitness and USN Group, their relatives, suppliers, and anyone else connected with the organisations of the giveaway. Existing Planet Fitness members within their fixed membership period will be excluded, as well as former and existing members who are still in arrears with Planet Fitness.

    Entry Period: The competition starts on April 1, 2024, and ends on July 31, 2024. Entries received after the specified time will not be considered.

    How to Enter: To enter, participants must complete the details in the provided link, which appears in the competition announcement posted by Planet Fitness and USN official social media accounts and websites. Form submissions are mandatory for a successful entry. Sharing the competition is encouraged, and successful referral entries will grant the original entrant additional entries into the competition. However, it’s important to note that having the most entries, referrals, or shares doesn’t guarantee a win or determine the overall winner; it just increases your chances of winning the giveaway.

    Prize: The prize includes:
    • 1-year free local Planet Fitness membership at the club of your choice valued at R13,500.
    • 1-year free supply of USN products to the value of R13,500.

     

  2.  Winner Selection: The winner will be chosen by Planet Fitness and USN, at random, from all eligible entries received and verified.

    Winner Notification: The winner will be announced on Wednesday, August 15, 2024, on Planet Fitness & USN official social media accounts. The winner will be contacted via email. If the winner cannot be contacted or does not claim the prize within 6 days of notification (by Tuesday, August 21, 2024), Planet Fitness & USN Group reserve the right to withdraw the prize from the winner and pick an alternative winner.

    Personal Data: By participating in the giveaway, participants agree to Planet Fitness and USN using their personal data for the purposes of administering the giveaway. Additionally, participants acknowledge that Planet Fitness and USN may use their personal information for marketing purposes, providing updates, promotions, and other relevant communications. Participants have the right to opt out of receiving such communications at any given time.

    Publicity: The winner agrees to the use of their name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other participants will be used solely in accordance with current South African data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

    Indemnification: By participating, entrants agree to release, discharge, and not hold  Planet Fitness & USN, and each of their respective partners, affiliates, subsidiaries, advertising agencies, agents, and their employees, officers, directors, and representatives liable for any claims, losses, and damages arising out of their participation in this giveaway or any giveaway-related activities and the acceptance and use, misuse, or possession of any prize awarded hereunder.

    Changes: Planet Fitness and USN reserve the right to cancel, terminate, modify, or suspend the giveaway should any virus, bug, non-authorised human intervention, fraud, or other cause beyond Planet Fitness and USN’s control corrupt or affect the administration, security, fairness, or proper conduct of the giveaway.

    Limitation of Liability: Planet Fitness and USN are not responsible for any inaccurate or incorrect information, technical error, or human error which may occur in the processing of entries or in the announcement of the prize.

    Governing Law: The giveaway and these terms and conditions will be governed by South African law, and any disputes will be subject to the exclusive jurisdiction of the courts of South Africa.

    Sponsors: The sponsors of the giveaways are Planet Fitness and USN. By participating in the giveaway, participants agree to be added to Planet Fitness and USN’s databases with the option to opt out at any time and agree to these terms and conditions.

USN UGain Loyalty Members

  • Promotion period 1-29 February 2024.
  • Promotion is only applicable to new memberships.
  • Promotion only applicable to verified UGain members.
  • Promotion not applicable to existing or previous members in arrears.
  • One month free membership can be redeemed until 29 February 2024.
  • Two free months will be applied to the first two months of your vetted membership. Excludes Medical aid activation fess which are due at joining.
  • Promotion not valid in conjunction with any other promotions.
  • Guest access T&C’s apply.
  • Valid for persons over 18 years of age.
  • Proof of identification (ID/Driver’s License/Passport) required.
  • R150 Tag fee to be paid at the point of sale.
  • Right of admission is reserved, and Club Rules and regulations apply.

Benefits

The Workspace

  • As a Planet Fitness member, visit a Workspace branch closest to you, show your Planet Fitness Tag and get 10% off, or you can qualify for 15% on all fully serviced offices.
  • Simply find a Workspace branch near you and inquire if a serviced office is available in the size you require.
  • All packages are available on flexible terms.
  • Discount available to all Planet Fitness members.
  • Planet Fitness tag must be shown as verification.
  • Spaces must be booked in advance to avoid disappointment.