Contact Us

In line with Government regulation, Planet Fitness has unfortunately been on lockdown for the past few months and was not permitted to open until this week.  
Please email your query to  us.  Our teams will be up and running again later this week and will then be able to respond to you.
Please bear with us during this time, we are working on skeleton staff in order to rotate our staff, apologies for the delay.

Customer Service
Email all queries to: customerservice@planetfitness.co.za

Media Enquiries
Head of Office – 011 327 1808

Banking Details
Planet Fitness Holdings (PTY) LTD
Standard Bank 
Account No. 012363324
Branch:Centurion
Branch Code (electronic payments): 051001
Branch Code: 012645
Reference number: Please use your ID number or Membership Number

Customer Service
Email all queries to: customerservice@planetfitness.co.za

Media Enquiries
Head of Marketing – Gillian Elson
Email: gillian.elson@planetfitness.co.za

PR Agency
BD Communications – Lisa Short
Email: lisa@lscommunications.co.za