Terms & conditions

Introduction

Terms and conditions ensure Members understand their contractual rights and obligations. They set important boundaries that must be upheld. The Following documents outlines the Terms and Conditions set by Planet Fitness pertaining to Memberships and offerings by Planet Fitness or Partners.
In the event of any dispute arising between you and Planet Fitness for the Sale of goods and services, you agree that the sale occurs in the region of the gym you are joining and you hereby consent to the non-exclusive jurisdiction of the High Court of the Republic of South Africa notwithstanding that the quantum in the action or proceedings may otherwise fall below the monetary jurisdiction of that court.
Nothing in the Terms and Conditions limits your right to approach any court, tribunal or forum of competent jurisdiction in terms of the CPA.

Teens Train Free

R150 Access Tag fee to be paid at Point of Sale/Reception.
This benefit is only applicable to selected club only (Just Gym excluded)
Not valid for inactive Main members or memberships in arrears
Access will be determined by Main membership home club and access level
Teens can train from 13
Free dependant membership will automatically be terminated at the age of 18 years.
Proof of identification (Birth Certificate/ ID / Passport) needs to be presented upon joining.
Only available to immediate family / dependants and proof of relation needs to be presented upon adding
Main members are solely responsible for their dependants entering the Clubs
Maximum of 4 (Four) free dependants may be added to main membership
The dependant agrees to obey all Rules and Regulations as established by the Management of the Club.
Parent indemnifies Planet Fitness on behalf of Minors.

Student Membership

R150 Access Tag fee and Joining fees to be paid at Point of Sale/Reception.
Promotional discount only applicable to the first two months
Only available to members between the ages of 18 – 23 years
Proof of identification (Birth Certificate/ ID / Passport) needs to be presented upon joining.
Proof of Tertiary education may be requested upon joining. Only accredited institutions will be accepted.

Members agrees to obey all Rules and Regulations as established by the Management of the Club.

Benefit Swop

This promotional offer is only available to members of approved medical aid partners moving their gym benefit to Planet Fitness.
A once-off activation fee (as specified by the medical aid partner) and a R150 access tag fee are payable upfront at reception.
Proof of cancellation of your previous gym membership benefit must be provided and must not be older than 60 days.
Your previous gym benefit must be cancelled within 30 days of joining Planet Fitness to allow for a full calendar month cancellation to be processed by your previous gym.
Planet Fitness grants a 60-day grace period to allow for the cancellation process to be completed.
During this grace period, you may access Planet Fitness facilities; however, if the benefit is not successfully transferred within the 60 days, standard retail rates will apply, and your activation fee will be used to offset this charge.
Gym visits made during the grace period will only count towards your medical aid rewards once your Planet Fitness benefit is active.
If you are on a Vitality pre-2010 gym benefit, cancellation must be done directly via your medical aid partner’s contact centre, not with the previous gym provider.
Once your Planet Fitness gym benefit is successfully activated, the activation fee will be waived and offset against your first debit orders.
No upgrades, downgrades, or benefit transfers are allowed within 60 days of successful activation.
A valid form of identification (ID, driver’s license, or passport) must be presented at the point of joining.

Gym Swop

Promotional offer only applicable to member moving over from other qualifying gym groups
R150 Access Tag fee to be paid upfront at Point of Sale/Reception
Promotional discount only applicable to the first two months
Proof of identification (ID/Driver’s License/Passport) needs to be presented upon joining.
Proof of other Active Gym membership to be provided upon joining and must not be older than 90 days (3 months)

Train Winter Cash Prize giveaway

1. Introduction

1.1. These Terms and Conditions (“Terms”) govern the Participant’s participation in the Train Winter Giveaway (“Giveaway”) promoted by Planet Fitness (“Planet Fitness”).

1.2. By entering the Giveaway, Participants agree to be bound by these Terms. Giveaway-specific rules may apply in addition to these Terms. In the event of a conflict between these Terms and any Giveaway-specific rules, the Giveaway-specific rules will prevail.

1.3. The rules set out in these Terms will govern the Giveaway and participation in the Giveaway constitutes acceptance of these Terms by the Participant.

2. Eligibility

2.1. The Giveaway is open to all verified natural persons who are 18 (eighteen) years or older and are permanent residents of the Republic of South Africa at the time of entry, and who hold a valid South African Identity Document (“Participants”), subject to clause 2.3.

2.2. To enter the Giveaway, Participants must sign up for Planet Fitness membership, be approved, and verified in accordance with Planet Fitness’s internal membership procedures, during the period from 01 May 2025 to 31 May 2025 (“Giveaway Period”).

2.3. The following individuals are not eligible to participate in the Giveaway:

2.3.1. Directors, members, partners, agents, consultants, personal trainers, tenants, ambassadors, influencers, sponsors, or employees of Planet Fitness;
2.3.2. Individuals in the same categories listed in 2.3.1 from suppliers or service providers to Planet Fitness in connection with the Giveaway;
2.3.3. Individuals in the same categories listed in 2.3.1 from Planet Fitness’s advertising or promotional agencies or associated companies;

…and in all such cases, their immediate family members (including spouses, life partners, parents, children, siblings, and business associates).

2.4. The Giveaway is only available to new members who pay the applicable Joining Fees, Tag Fees, and Activation Fees as published and/or regulated by Planet Fitness.

3. Entry Process

3.1. Only one entry per Participant will be accepted unless otherwise specified. Multiple entries will be disqualified.

3.2. The Giveaway opens on 01/05/2025 and closes at 23h59 on 31/05/2025 (“Giveaway Period”). No late entries will be accepted.

3.3. By entering the Giveaway and/or accepting a prize (if awarded), the Participant agrees to be bound by these Terms.

3.4. Entries not received before the Giveaway closing date will be deemed ineligible, regardless of the reason for the delay. Planet Fitness and its affiliates accept no responsibility for entries not received on time or at all due to technical issues or other related problems.

3.5. Participants are responsible for ensuring that all information submitted to Planet Fitness is accurate, complete, and up to date. Invalid, inaccurate, or misleading information may result in disqualification.

3.6. All costs incurred by the Participant other than those relating to items expressly included in the prize are for the Participant’s own account.

3.7. Entry is only valid through the medium and manner described in these Terms.

3.8. A Participant may only enter the Giveaway once.

4. Prize

4.1. The prize consists of a once-off cash payment of R250,000.00 (two hundred and fifty thousand South African Rand).

4.2. The prize is non-transferable, non-refundable, and may not be exchanged.

4.3. Planet Fitness reserves the right to substitute the prize with one of equal or greater value if the original becomes unavailable.

4.4. If it is unlawful for Planet Fitness to award the prize to a Participant, the prize will be forfeited.

4.5. The Participant is responsible for obtaining any required documentation to accept and use the prize.

4.6. For travel-related prizes, this includes valid travel documents at the Participant’s own expense.

5. Winner Selection and Notification

5.1. The Giveaway Winner will be randomly selected from all eligible entries.

5.2. The draw will take place in June 2025 (exact date to be confirmed) and the winner will be contacted directly and announced publicly.

5.3. If the winner is unreachable or fails to collect the prize within 7 business days, the prize will be forfeited.

5.4. An alternate winner may then be selected under the same conditions.

5.5. The winner must meet the eligibility criteria and be over 18.

5.6. Proof of ID, residence, and possibly proof of purchase may be required.

5.7. Planet Fitness reserves the right to verify eligibility through automated or manual checks.

5.8. The prize will only be awarded after successful verification.

5.9. If verification fails, a substitute winner may be selected.

5.10. Audits may be conducted to confirm eligibility or authenticity of entries.

5.11. Suspected fraud or manipulation may result in disqualification.

5.12. Disqualified entries or Participants forfeit the prize without compensation.

6. Prize Delivery

6.1. The prize will be paid via EFT to a valid South African bank account in the winner’s name.

6.2. Proof of identity, age, residence, and banking details may be required before payment.

6.3. Planet Fitness may invite the winner to participate in promotional activities.

6.4. If required information is not provided, the prize will be forfeited.

6.5. Participation and prize use is at the Participant’s own risk.

7. Use of Personal Information (POPIA Compliance)

7.1. By entering, Participants consent to Planet Fitness processing their personal information.

7.2. All personal data will be processed in line with the Protection of Personal Information Act, 2013 (“POPIA”).

7.3. Personal data will not be shared with third parties except where required by law or for prize fulfilment.

7.4. Participants may be asked to take part in promotional content.

7.5. Participants have the right to access, correct, or request deletion of their data under POPIA.

8. No Financial Advice or Services

8.1. Planet Fitness is not a registered Financial Services Provider and does not offer financial advice or intermediary services.

8.2. The Giveaway is a promotional competition and not financial guidance.

9. Limitation of Liability

9.1. Planet Fitness and affiliates are not liable for any injury, loss, or damage arising from participation or prize use.

9.2. Participants indemnify Planet Fitness against claims arising from participation or prize acceptance.

9.3. Planet Fitness is not liable for force majeure or events beyond its control.

9.4. No liability is accepted for harm or changes related to the prize or the Giveaway.

10. General

10.1. Planet Fitness may amend these Terms or cancel the Giveaway at any time if legally required or in cases of fraud.

10.2. All decisions are final. No correspondence will be entered into.

10.3. The Giveaway is governed by South African law. Disputes will fall under the jurisdiction of South African courts.

10.4. The Giveaway is not sponsored by any social media platform.

11. Contact Information

For any questions or to exercise your POPIA rights, contact:
queries@planetfitness.co.za

Kickstart

This benefit is only applicable to selected club only
To qualify for promotional items,
- complete 8 training sessions in 8 weeks and receive a sweat towel
- complete 16 training sessions in 8 weeks and receive a tog bag
- complete 24 training sessions in 8 weeks and receive a sweat towel and tog bag
Qualifying members may only claim 1 (one) prize per membership
Only 1 session per day will be recorded as a visit
Offer only valid to first time members
Free memberships, such as Dependants, Teachers, Influencers and Ambassadors are excluded from this offer
Only valid to main members over the age of 13
Only valid for memberships 12- months or longer

Blue Vault, Refer a Friend

1. Introduction

1.1. These Terms and Conditions (“Terms”) govern participation in the Blue Vault Refer a Friend Giveaway (“Giveaway”) promoted by Planet Fitness (“Planet Fitness”).

1.2. By entering the Giveaway, all participants (“Participants”) agree to be bound by these Terms. Additional Giveaway-specific rules may apply. In the event of a conflict between these Terms and the Giveaway-specific rules, the latter shall prevail.

1.3. Participation in the Giveaway constitutes acceptance of these Terms.

2. Eligibility

2.1. The Giveaway is open to natural persons who:

are 18 years or older at the time of entry,
are permanent residents of the Republic of South Africa, and
hold a valid South African identity document.

2.2. Participants must:

be verified and current Planet Fitness members in good standing,
be approved according to Planet Fitness’s internal membership procedures, and
enter the Giveaway during the official campaign period (“Giveaway Period”).

2.3. Each referral must be a natural person who also:

is 18 years or older,
is a South African permanent resident, and
holds a valid South African ID (“Referred Party”).

2.4. Participants may submit an unlimited number of referrals.

2.5. For a referral to qualify as a “Compliant Referral,” the Referred Party must:

2.6. Only Compliant Referrals followed by a Successful Sign-Up (“Compliant Successful Sign-Up”) will entitle the Participant to access the Blue Vault.

2.7. Access will be granted 7 business days after the Referred Party completes a Compliant Successful Sign-Up and has paid the applicable joining, tag, and activation fees.

2.8. Access will expire if the Referred Party fails to meet the Compliant Successful Sign-Up requirements during the Giveaway Period or is deemed non-compliant under Planet Fitness’s rules.

2.9. The following individuals and their immediate family (spouses, life partners, parents, children, siblings, and business associates) are not eligible:

2.9.1. Planet Fitness directors, employees, agents, consultants, trainers, ambassadors, sponsors, or tenants.
2.9.2. Service providers to Planet Fitness in connection with the Giveaway.
2.9.3. Employees or representatives of Planet Fitness’s advertising or promotional agencies.

3. Entry Process

3.1. Participants may submit unlimited referrals, subject to clause 2.6.

3.2. No late entries will be accepted.

3.3. Entries that are incomplete, false, or misleading will be disqualified.

3.4. Planet Fitness accepts no responsibility for delayed, lost, or failed entries due to technical issues.

3.5. Participants are responsible for submitting accurate and updated information.

3.6. All additional costs not explicitly included in the prizes are the Participant’s responsibility.

3.7. Entry is only valid through the method outlined in these Terms.

4. Giveaway Prizes

4.1. A Participant gains access to the Blue Vault for every Compliant Successful Sign-Up.

4.2. Prizes are awarded on a first-come, first-served basis and subject to availability.

4.3. Prizes are non-transferable, non-refundable, non-exchangeable, and may not be resold.

4.4. This Giveaway cannot be combined with other Planet Fitness promotions.

4.5. Planet Fitness may substitute prizes of equal or greater value if necessary.

4.6. If awarding a prize is deemed unlawful, the prize will be forfeited.

4.7. Participants are responsible for obtaining any required documentation to use the prize.

4.8. For prizes involving travel, all related costs and documents are the Participant’s responsibility.

4.9. Prizes including discounts or free membership months will be applied:

4.9.1. only after verification under clause 5, and
4.9.2. to the next full billing cycle of the verified Participant’s account.

4.10. No partial or retroactive application of these benefits is allowed.

4.11. Prizes must be applied to the Participant’s Planet Fitness membership only—not the Referred Party’s.

5. Winner Selection and Notification

5.1. Planet Fitness will select the Giveaway Winner from eligible Participants in a fair and transparent manner.

5.2. Winners will be announced on Planet Fitness’s official platforms.

5.3. If a Winner cannot be contacted or fails to collect the prize within 7 business days, the prize will be forfeited.

5.4. Planet Fitness may then select an Alternate Winner.

5.5. Winners may be required to provide ID, proof of residence, and/or proof of purchase.

5.6. Planet Fitness may conduct verification using automated or manual methods.

5.7. Prizes will be awarded only after successful verification (“Verified Winner”).

5.8. If verification fails, Planet Fitness may choose a Substitute Winner.

5.9. Planet Fitness reserves the right to audit participants for compliance. Fraud or manipulation will result in disqualification.

5.10. Invalid or ineligible entries will be forfeited.

5.11. Participants will receive a prize claim link via WhatsApp or the Planet Fitness app.

5.12. Prizes can be selected from the Blue Vault list after each Compliant Successful Sign-Up.

6. Prize Delivery

6.1. Physical prizes must be collected from the Winner’s home Planet Fitness Club.

6.2. The Club General Manager or a designated staff member will handle handover.

6.3. Digital prizes will be sent electronically.

6.4. Proof of ID, age, residence, or banking details may be required.

6.5. Winners may be invited to participate in promotional activities.

6.6. Refusal to provide required information results in prize forfeiture.

6.7. Participation and prize acceptance are at the Verified Winner’s own risk.

7. Personal Information (POPIA)

7.1. By entering, Participants consent to the collection and processing of personal information for administering the Giveaway.

7.2. Planet Fitness will process data in accordance with the Protection of Personal Information Act No. 4 of 2013 (POPIA).

7.3. Personal data will only be shared as needed to fulfill the prize or as required by law.

7.4. Participants may be asked to appear in promotional content (e.g., name, photo).

7.5. Participants may request access to or deletion of their data, per POPIA.

8. No Financial Advice

8.1. Planet Fitness is not a registered Financial Services Provider.

8.2. The Giveaway is a promotional campaign and does not constitute financial advice.

9. Limitation of Liability

9.1. Planet Fitness is not liable for any loss, damage, or injury from participation or prize usage.

9.2. Participants (or their heirs) indemnify Planet Fitness from any claims.

9.3. Planet Fitness is not liable for events beyond its control (e.g., natural disasters, cyber-attacks).

9.4. No liability is accepted for changes or harm relating to the Giveaway or prizes.

10. General Provisions

10.1. Planet Fitness may amend or cancel the Giveaway without prior notice.

10.2. All decisions are final and binding.

10.3. The Giveaway is governed by South African law and courts.

10.4. The Giveaway is not affiliated with any social media platform.

10.5. Incorrect or outdated member information may lead to disqualification.

10.6. Only one prize per Compliant Referral is allowed.

10.7. Inactive members or those in arrears are ineligible.

10.8. Fraud or abuse will result in disqualification and prize forfeiture.

11. Contact Information

11.1. For queries or data-related requests, contact:
queries@planetfitness.co.za

Thyme FitChef Planet Fitness Offer

Discounts:
- Recurring Orders: Enjoy up to 20% off for purchases over R1500, with the discount increasing over time:
  - Month 1: 12% off
  - Month 2: 14% off
  - Month 3: 16% off
  - Month 4+: 20% off
- One-Time Purchases: Get up to 10% off on website purchases.
Eligibility:
- Only verified, paid-up Planet Fitness members are eligible for this offer.
- Members must register on www.fitchef.co.za/pf to access the discounts.
Discount Calculations:
- Discounts are applied to the original price (“was” price).
- Discounts cannot be combined with any other offers, promotions, or coupons.
Exclusions:
- Discounts cannot be exchanged for cash.
- Discounts cannot be used to offset Planet Fitness membership fees or any other expenses.
Data Sharing:
- By participating in this offer, members agree to share their contact details between Planet Fitness and Thyme FitChef for verification and promotional purposes.
Validity Period:
- The offer is valid from 1 January to 31 December 2025.
Additional Information:
- For questions or assistance, contact Thyme FitChef:
  - Email: orders@thymefitchef.co.za
  - WhatsApp: 061 496 7798
General:
- Planet Fitness and Thyme FitChef reserve the right to amend or terminate this offer at any time without prior notice.
- Standard Planet Fitness and Thyme FitChef terms and conditions apply.

CompCare Gym Benefit – Terms & Conditions

Available to eligible CompCare members joining Planet Fitness or JustGym on a 12-month local membership.
Members must train a minimum of 12 times per calendar month and complete a monthly Biokinetics assessment to qualify for reimbursement.
The Biokinetics assessment is charged at a fixed monthly rate, which is reviewed and updated annually.
Reimbursements are made by Universal 360 directly into the member’s nominated CompCare account, provided compliance criteria are met.
Monthly membership fees are subject to an annual increase effective 1 January each year, regardless of the member’s join date.
Should the CompCare membership be cancelled, the member will be liable for the standard Planet Fitness or JustGym retail rate for the remainder of the 12-month contract.
After the 12-month period, the membership will continue on a month-to-month basis until cancelled with one full calendar month’s written notice (via email to: customerservice@planetfitness.co.za).
In the event of access system downtime, members must log their visits in the manual register and retain copies of their visit records.
The selected Biokineticist must be a registered provider with CompCare. Members are responsible for submitting their monthly assessment report and invoice to Universal 360.
This offer is valid only at the time of joining and cannot be applied retroactively.

Buddy Tag

The Buddy tag benefit can be added at any time during the membership duration at an additional monthly fee
Only available to members over the ages of 18years
Not valid for inactive Main members or memberships in arrears
Only 1 (one) Buddy tag guest may access with Main member at a time
Buddy Tag guest may not access the facility without being accompanied by the Main member
Main members are solely responsible for their Buddy tag guest entering the Clubs
The member and Buddy tag guest agrees to obey all Rules and Regulations as established by the Management of the Club.

Towel Service

The Complimentary towel service benefit can be added at any time during the membership duration at an additional monthly fee
Not valid for inactive Main members or memberships in arrears
This benefit is only applicable to selected club only
Members are only permitted 1(one) sweat towel and 1(one) bath towel per access.
All complimentary towels remain the property of Planet Fitness and may not be removed from the facility.

1 / 3 / 7 / 14 Days free

This voucher is for Guest access to your selected club only
This voucher is not for sale to other parties.
Not valid for existing members but can be transferred to a non-member.
Valid for a specified period from the date of redemption.
Only one trial Membership can be used per person per 12 months.
Must be over 18 years old to qualify.
Proof of identification (ID/Driver’s License/Passport) needs to be presented upon joining.
Proof of promo may also be required.
Cannot be used in conjunction with memberships or other promos.
Cannot be exchanged for cash.
Certain clubs and facilities may vary from club to club; visit www.planetfitness.co.za/club-finder/ for details.
Must be a South African Resident to receive a trial Membership.

1 / 3 / 6 / 12 Months free

This voucher is for Guest access to your selected club only
This voucher is not for sale to other parties.
Not valid for existing members but can be transferred to a non-member.
Valid for a specified period from the date of redemption.
Only one promo can be used per person per 12 months.
Must be over 18 years old to qualify.
Proof of identification (ID/Driver’s License/Passport) needs to be presented.
Proof of promo may also be required.
Cannot be used in conjunction with memberships or other promos.
Cannot be exchanged for cash.
Facilities may vary from club to club; visit our website for details.

Guest access

Guests over 18 years old are required to sign the Guest Register/Indemnity before accessing the club and on each visit to the club.
Guests under 18 years old are required to have the Guest Register/Indemnity signed by parent(s)/legal guardian(s) before accessing the club and on each visit to the club.
Rules and Regulations as established by the Management of the Club must be observed by all Guests
Buddy Tag Guest may be a non-member and may only access the club when accompanied by the member.
Members are solely responsible for property and valuables of their guests and invitees entering the Clubs.

PnP Smart Shopper

Joining fee & tag fee applies upon joining.
An active Pick n Pay Smart Shopper card number is required at joining.
Only active Pick n Pay Smart Shopper cards will be validated.
Visit points will only be allocated to active Pick n Pay Smart Shopper cards.
Visit points will not be allocated if your monthly gym membership fee debit order is retuned as unpaid.
1000 Pick n Pay Smart Shopper Points will only be allocated to new membership joins.
100 Pick n Pay Smart Shopper Points will be allocated up to a maximum of 20 visits per month and only one visit a day will be considered.
Visit points is not valid for existing, active or previous members with arrears.
Visit points cannot be exchanged for cash or as payment against your gym membership fees.
Benefit cannot be used in conjunction with any other partner, discounted or promotional offer.
Valid ID / Passport to be presented upon joining.

Edgar's club

Standard Edgars Club and Planet Fitness terms and conditions apply. Visit www.planetfitness.co.za for full details.
A joining fee and tag fee are payable when signing up at a Planet Fitness club.
This benefit applies only to 12- or 24-month Local membership options.
The benefit is valid for use by the main Edgars Club member only.
The benefit offer, effective from 1 June 2025, is as follows:
- Access Tier – 20% discount
- Life Tier – 20% discount
- VIP Tier – 30% discount
All new members who join Planet Fitness after 1 June 2025 will be subject to this updated offer.
Members who joined Planet Fitness prior to 1 June 2025 will retain the terms of the previous offer, as follows:
- Access Tier – 10% discount
- Life Tier – 20% discount
- VIP Tier – 40% discount
An active Edgars Club membership and up-to-date payments are required throughout the duration of the gym contract. If your Edgars Club membership is suspended or payments are missed, your Planet Fitness fees will revert to the full retail rate at the next billing cycle. Discounted fees will only be reinstated once Edgars Club payments are brought up to date.
If three Edgars Club membership payments fail within a rolling 12-month period, your Edgars Club gym benefit will be terminated, and your Planet Fitness fees will revert to the full retail rate for the remainder of your gym contract. Should the benefit be reinstated, it will be subject to the current applicable discount at that time—not the rate at which you originally joined. Edgars Club reserves the right to impose a waiting period or decline reapplication in such cases.
If your Planet Fitness membership fee is not paid, your access to the gym will be suspended. Your gym membership contract terms regarding non-payment will apply. Once outstanding fees are settled, access will be restored. If your Edgars Club membership lapses as per point 8. and you lose the Edgars Club gym benefit, any reinstatement will be subject to the prevailing discount at the time—not your original rate.
Upgrades to your Edgars Club membership tier will result in the applicable discount for the new tier being applied from the following calendar month.
Downgrades to your Edgars Club membership tier will result in the applicable discount for the new tier being applied from the following calendar month.
Edgars Club reserves the right to introduce visitation bands or limits to this benefit in the future.
This benefit may not be used in conjunction with any other special offers, discounts, or promotions.

Partner Benefit Open Day

Guest Access

Access is valid for a specified period only.
The purpose of the Partner Benefit Open Day is to familiarise the guest with Planet Fitness facilities, memberships, and fees, and that the guest consents to have these aspects explained.
It is required that all guests provide andproof of Partner Benefit membership, as well as, a copy of ID / driver’s licence / passport to ensure their compliance with terms thereof and be over 18 years old unless accompanied by parent or legal guardian.
The guest warrants that he / she is in good physical condition and has no disability, impairment or ailment which would be adversely affected by participation in a physical conditioning programme or by the use of the Club’s facilities or services.
Guests shall participate in a physical conditioning programme and/or use any Club’s facilities, services or equipment at their own risk.
Planet Fitness, its Benefit Partners, affiliates, agents or employees, shall not be liable for the loss, theft or damage to the personal property of the guest. The guest agrees to the Rules and Regulations established by Planet Fitness of its members.
This access benefit cannot be exchanged for cash.

Limitations and Liabilities

I agree and acknowledge that Planet Fitness and the affiliated Partner Benefit will not be liable for death, injury, loss or damage suffered by me and/or the member(s) through or contributed to by any cause whatsoever including but not limited to any negligent (including gross negligence) act and/or omission or breach of contract on the part of Planet Fitness, its directors, employees, contractors, independent consultants or other member(s).
I agree and acknowledge that I enter upon and exit the premises (inclusive of parking areas) and use the equipment and facilities entirely at my own risk.
In addition, I agree that Planet Fitness and the Partner Benefit shall not be vicariously liable for any loss or damage suffered by me and/or other members as a result of them on the part of its employees, independents contractors, consultants, or other member(s).
I and/or my estate hereby indemnify Planet Fitness and the Partner Benefit against any claim by any person arising directly or indirectly from my death, injury, loss or damage suffered, allegedly caused or contributed to by an act or omission by Planet Fitness, its directors, employees, contractors, consultants and agents.

Rules and Regulations

The guest agrees to obey all Rules and Regulations as established by the Management of the Club.
These Rules and Regulations may be amended from time to time and may be verbally communicated or contained on signage posted within the Club.
All Rules and Regulations are available upon request and the guest confirms that he / she is fully conversant with them and undertakes to abide by them at all times.
All guests must provide a copy of their ID / Driver’s Licence / Passport.
Trial memberships will only be valid during normal operating hours.

Guest access

I agree and acknowledge that Planet Fitness and the affiliated Partner Benefit will not be liable for death, injury, loss or damage suffered by me and/or the member(s) through or contributed to by any cause whatsoever including but not limited to any negligent (including gross negligence) act and/or omission or breach of contract on the part of Planet Fitness, its directors, employees, contractors, independent consultants or other member(s).
I agree and acknowledge that I enter upon and exit the premises (inclusive of parking areas) and use the equipment and facilities entirely at my own risk.
In addition, I agree that Planet Fitness and the Partner Benefit shall not be vicariously liable for any loss or damage suffered by me and/or other members as a result of them on the part of its employees, independents contractors, consultants, or other member(s).
I and/or my estate hereby indemnify Planet Fitness and the Partner Benefit against any claim by any person arising directly or indirectly from my death, injury, loss or damage suffered, allegedly caused or contributed to by an act or omission by Planet Fitness, its directors, employees, contractors, consultants and agents.

New Members

Annual levy fee

An Annual maintenance levy fee is payable by you to us every year and will be payable from when the agreement came into effect and will occur on the month as depicted below and will continue for as long as the membership remains in force.
Only exclusions are Student/Pensioner memberships as well as JustGym membership signed after September 2015.
If you join between November and April, you will pay an Annual levy in July and it will be collected on the same day as your monthly debit order.
If you join between May and October, you will pay an Annual levy in December and it will be collected on the same day as your monthly debit order.
The Annual levy fee is an additional fee that will be due and is not the monthly membership fee but will equal the then applicable monthly membership fee. For example, if the applicable monthly membership fee is equal to R250, then the Annual levy fee will also be R250.
The Annual levy will be used by us in the manner decided upon by us, towards ongoing maintenance, upgrades, and enhancements to the clubs.
Your annual levy fees will be collected on the debit order day of your choice; however, if such a day falls on a public holiday or Sunday, then at our discretion, these fees will be collected on either the preceding or subsequent business day.

Monthly membership fee increase

Your monthly membership fee will increase annually on your membership anniversary and will continue for as long as the membership remains in force.
The increase will be at CPI (Consumer Price Index) or 10% (ten percent), whichever is higher.
Specified Medical Aid Benefits will increase annually on the First of January regardless of when you join.
We will contact you at least forty (40) business days before you reach the end of your membership fixed term to let you know that your membership fixed term is coming to an end and to let you know of any material changes to this agreement, including any increases to your Monthly Membership Fee.
Unless you notify us in writing that you do not wish to continue as a member, your membership will automatically continue on a month-to-month basis at the increased rate thereafter.
Both parties will have the right to give 1 months’ notice to terminate this agreement.

Your monthly membership fees will be collected on the debit order day of your choice; however, if such a day falls on a public holiday or Sunday, then at our discretion, these fees will be collected on either the preceding or subsequent business day.

Termination of a membership

You can terminate your membership during the Cool Off Period which is 5 business days of the signature date without any penalties and any successful payments made will be refunded after 21 working days
You can terminate your membership after the expiry of the Fixed Term by giving one calendar month’s formal notice to us.
Should you wish to terminate this agreement prior to the expiry of the Fixed Term (before renewal period) you will be liable for an early cancellation penalty.

EFT deposits

Membership account statement can be requested from reception. EFT banking details are as follows:

Planet Fitness Holdings (PTY) LTD

First National Bank Account No. 63078443280
Branch: Comn Account Services Cust
Swift Code : FIRNZAJJ
Branch Code: 210554
Reference number: Please use your ID number or Membership Number

Membership administration fee

Should the membership you have joined allow changes, we may apply an administration fee for such changes

Refer a Friend

Member referring T's & C’s

The referral will be required to join on a 12-month or longer membership for the member to qualify for credit.
Credit amount equals 1 month membership fee, excluding Add-on products.
The Credit will automatically be applied 1 month after the referral has joined Planet Fitness or JustGym.
The Primary Member’s contract must be active and not in arrears to qualify for this promotion.
Offer not valid for members on our partner memberships
Offer only valid for current active Planet Fitness or JustGym members.
Maximum three months credit can be applied to a member’s account.
Member will qualify for credit if their referrals have not previously been a member in the last 12 months.
Valid for persons over 18 years of age.
Proof of identification (ID/Driver’s License/Passport) required & must be a South African resident.

Social Media Giveaways

Giveaways are open to South African residents aged 18 (eighteen) years and older. Employees of Planet Fitness, affiliated partners, and their immediate family members are not eligible to participate.
Giveaway entries are only valid if submitted through official Planet Fitness South Africa social media platforms, including but not limited to Instagram, Facebook, TikTok, Twitter (X), and LinkedIn. Only entries submitted in accordance with the instructions outlined in the relevant promotional post will be considered.
The selection of the winner will be conducted either randomly or by means of criteria specified within the promotional post. Winners will be contacted directly via the platform through which the entry was submitted. Should a winner fail to respond within 24 (twenty-four) hours of initial contact, Planet Fitness reserves the right to select an alternative winner.
Prizes are non-transferable, non-refundable, and may not be exchanged for cash unless otherwise stated. Planet Fitness reserves the right to substitute any prize with an alternative of equal or greater value at its sole discretion.
By participating in any social media giveaway, entrants grant Planet Fitness the right to make use of submitted content (including but not limited to comments, images, or videos) for marketing, promotional, and brand-related purposes, without compensation.
Planet Fitness reserves the right to disqualify any participant suspected of fraudulent behaviour, including but not limited to the use of fake accounts, repeated tagging of the same individuals, or any conduct that undermines the integrity of the competition.
By entering, the participant consents to the use of their personal data for purposes of communication related to the giveaway and future promotional activities by Planet Fitness. Personal data will not be shared with third parties outside of Planet Fitness or its official campaign partners without express consent.
Social media giveaways are not affiliated with, sponsored by, or endorsed by Instagram, Facebook, TikTok, Twitter (X), or LinkedIn in any manner. These promotions are subject to the laws of the Republic of South Africa and participants consent to the jurisdiction of the South African courts for the resolution of any disputes.