Terms & conditions

Discover all our Terms and Conditions

1 / 3 / 7 / 14 Days free

  • This voucher is for Guest access to your selected club only
  • This voucher is not for sale to other parties.
  • Not valid for existing members, but can be transferred to a non-member.
  • Valid for a specified period from the date of redemption.
  • Only one promo can be used per person per 12 months.
  • Must be over 18 years old to qualify.
  • Proof of identification (ID/Driver’s License/Passport) needs to be presented upon joining.
  • Proof of promo may also be required.
  • Cannot be used in conjunction with memberships or other promos.
  • Cannot be exchanged for cash.
  • Certain clubs and facilities may vary from club to club; visit www.planetfitness.co.za/club-finder/ for details.

3 / 6 / 12 Months free

  • This voucher is for Guest access to your selected club only
  • This voucher is not for sale to other parties.
  • Not valid for existing members, but can be transferred to a non-member.
  • Valid for a specified period from the date of redemption.
  • Only one promo can be used per person per 12 months.
  • Must be over 18 years old to qualify.
  • Proof of identification (ID/Driver’s License/Passport) needs to be presented.
  • Proof of promo may also be required.
  • Cannot be used in conjunction with memberships or other promos.
  • Cannot be exchanged for cash.
  • Facilities may vary from club to club; visit our website for details.

Guest access

  • Guests over 18 years old are required to sign the Guest Register/Indemnity before accessing the club and on each visit to the club.
  • Guests under 18 years old are required to have the Guest Register/Indemnity signed by parent(s)/legal guardian(s) before accessing the club and on each visit to the club.
  • Club rules are to be observed by all guests.
  • Buddy Tag Guest must be a non-member and may only access the club when accompanied by the member.
  • Members are solely responsible for property and valuables of their guests and invitees entering the Clubs

New members

Annual levy fee

  • An Annual maintenance levy fee is payable by you to us every year and will be payable from when the agreement came into effect and will occur on the month as depicted below and will continue for as long as the membership remains in force.
  • Only exclusions are Student/Pensioner memberships as well as JustGym membership signed after September 2015. 
  • If you join between November and April, you will pay an Annual levy in July and it will be collected on the same day as your monthly debit order.
  • If you join between May and October, you will pay an Annual levy in December and it will be collected on the same day as your monthly debit order.
  • The Annual levy fee is an additional fee that will be due and is not the monthly membership fee but will equal the then applicable monthly membership fee. For example, if the applicable monthly membership fee is equal to R250, then the Annual levy fee will also be R250.
  • The Annual levy will be used by us in the manner decided upon by us, towards ongoing maintenance, upgrades, and enhancements to the clubs.
  • Your annual levy fees will be collected on the debit order day of your choice; however, if such a day falls on a public holiday or Sunday, then at our discretion, these fees will be collected on either the preceding or subsequent business day.

Monthly membership fee increase

  • Your monthly membership fee will increase annually on your membership anniversary and will continue for as long as the membership remains in force.
  • The increase will be at CPI (Consumer Price Index) or 10% (ten percent), whichever is higher.
  • Specified Medical Aid Benefits will increase annually on the First of January regardless of when you join.
  • We will contact you at least forty (40) business days before you reach the end of your membership fixed term to let you know that your membership fixed term is coming to an end and to let you know of any material changes to this agreement, including any increases to your Monthly Membership Fee.
  • Unless you notify us in writing that you do not wish to continue as a member, your membership will automatically continue on a month-to-month basis at the increased rate thereafter.
  • Both parties will have the right to give 1 months’ notice to terminate this agreement.
  • Your monthly membership fees will be collected on the debit order day of your choice; however, if such a day falls on a public holiday or Sunday, then at our discretion, these fees will be collected on either the preceding or subsequent business day.

Termination of a membership

  • You can terminate your membership during the Cool Off Period which is 5 business days of the signature date without any penalties and any successful payments made will be refunded after 21 working days
  • You can terminate your membership after the expiry of the Fixed Term by giving one calendar month’s formal notice to us.
  • Should you wish to terminate this agreement prior to the expiry of the Fixed Term (before renewal period) you will be liable for an early cancellation penalty.

EFT deposits

Membership account statement can be requested from reception. EFT banking details are as follows:

Planet Fitness Holdings (PTY) LTD

  • First National Bank Account No. 63078443280
  • Branch: Comn Account Services Cust
  • Swift Code : FIRNZAJJ
  • Branch Code: 210554
  • Reference number: Please use your ID number or Membership Number

Membership administration fee

Should the membership you have joined allow changes, we may apply an administration fee for such changes

Refer-a-friend

Member referring T's & C’s

  • The referral will be required to join on a 12-month or longer membership for the member to qualify for credit.
  • Credit amount equals 1 month membership fee, excluding Add-on products.
  • The Credit will automatically be applied 1 month after the referral has joined Planet Fitness or JustGym.
  • The Primary Member’s contract must be active and not in arrears to qualify for this promotion.
  • Offer not valid for members on our partner memberships
  • Offer only valid for current active Planet Fitness or JustGym members.
  • Maximum three months credit can be applied to a member’s account.
  • Member will qualify for credit if their referrals have not previously been a member in the last 12 months.
  • Valid for persons over 18 years of age.
  • Proof of identification (ID/Driver’s License/Passport) required & must be a South African resident.

Partners

Partners Promotion

December – Medical aid promotion (Discovery Vitality, Sanlam Reality, Momentum Multiply)

  • Promotion period 1-31 December 2023
  • Promotion is only applicable to new memberships.
  • Promotion only applicable to verified partner members.
  • Promotion not applicable to existing or previous members in arrears.
  • First-month free promotion will be applied to January 2024 membership fees only.
  • National access only valid from 15 December 2023 to 15 January 2024.
  • Promotion not valid in conjunction with any other promotions.
  • Guest access T&C’s apply, and a guest can only access with an active member.
  • Valid for persons over 18 years of age.
  • Proof of identification (ID/Driver’s License/Passport) required.
  • R150 Tag fee to be paid at the point of sale.
  • Right of admission is reserved, and Club Rules Regulations apply.

January – Medical aid promotion (Discovery Vitality, Sanlam Reality, Momentum Multiply)

  • Promotion period 1-30 January 2024.
  • Promotion is only applicable to new memberships.
  • Promotion only applicable to verified partner members.
  • Promotion not applicable to existing or previous members in arrears.
  • First-month free promotion will be applied to February 2024 membership fees only.
  • National access only valid from 15 December 2023 to 15 January 2024.
  • Promotion not valid in conjunction with any other promotions.
  • Guest access T&C’s apply, and a guest can only access with an active member.
  • Valid for persons over 18 years of age.
  • Proof of identification (ID/Driver’s License/Passport) required.
  • R150 Tag fee to be paid at the point of sale.
  • Right of admission is reserved, and Club rules and regulations apply.
  • Zero activation fees only applicable to valid Sanlam Reality members between 1 January 2024 – 29 February 2024.

Bankmed promotion

  • Promotion period 1 January 2024 – 29 February 2024.
  • Promotion is only applicable to new memberships.
  • Promotion only applicable to verified Bankmed members.
  • Promotion not applicable to existing or previous members in arrears.
  • One month free membership can be redeemed until 30 January 2024.
  • Two free months will be applied to the first two months of your vetted Balance membership.
  • Promotion not valid in conjunction with any other promotions.
  • Guest access T&C’s apply.
  • Valid for persons over 18 years of age.
  • Proof of identification (ID/Driver’s License/Passport) required.
  • R150 Tag fee to be paid at the point of sale.
  • Right of admission is reserved, and Club Rules and regulations apply.

Dischem promotion

  • Promotion period 1 January 2024 – 29 February 2024.
  • Promotion is only applicable to new memberships.
  • Promotion only applicable to verified Dis-Chem Benefit Rewards members.
  • Promotion not applicable to existing or previous members in arrears.
  • Discount can only be applied to membership fees and will be applied to the initial months of a new membership only.
  • Discount can not be used for medical aid activation fees, these are still due on joining.
  • Promotion not valid in conjunction with any other promotions accept medical aid memberships.
  • Valid for persons over 18 years of age.
  • Proof of identification (ID/Driver’s License/Passport) required.
  • R150 Tag fee to be paid at the point of sale.
  • Right of admission is reserved, and Club Rules and regulations apply.

USN UGain Loyalty Members

  • Promotion period 1-29 February 2024.
  • Promotion is only applicable to new memberships.
  • Promotion only applicable to verified UGain members.
  • Promotion not applicable to existing or previous members in arrears.
  • One month free membership can be redeemed until 29 February 2024.
  • Two free months will be applied to the first two months of your vetted membership. Excludes Medical aid activation fess which are due at joining.
  • Promotion not valid in conjunction with any other promotions.
  • Guest access T&C’s apply.
  • Valid for persons over 18 years of age.
  • Proof of identification (ID/Driver’s License/Passport) required.
  • R150 Tag fee to be paid at the point of sale.
  • Right of admission is reserved, and Club Rules and regulations apply.

Benefits

The Workspace

  • As a Planet Fitness member, visit a Workspace branch closest to you, show your Planet Fitness Tag and get 10% off, or you can qualify for 15% on all fully serviced offices.
  • Simply find a Workspace branch near you and inquire if a serviced office is available in the size you require.
  • All packages are available on flexible terms.
  • Discount available to all Planet Fitness members.
  • Planet Fitness tag must be shown as verification.
  • Spaces must be booked in advance to avoid disappointment.